| 1. Barcode/RFID address labels are affixed to existing containers or fitted to new containers on delivery to the customer's doorstep. |
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| 2. Operatives are issued with easy to use robust hand held scanners. |
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| 3. Once an operative identifies a container with a collection issue, the barcode is scanned and the operator simply chooses from a range of options to record the conditional issues identified. |
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| 4. Information labels are also applied to the bin after scanning highlighting to the householder the reason for non-collections. |
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| 5. Collection data is automatically up-loaded and transferred to the main database at the end of the day or can be up-loaded live when used with the vehicle tracking solution. |
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| 6. Reports can then be created and automated letters produced for despatch to households, with specific educational messages promoting the importance of recycling and information on legislative requirements. |
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| 6. Reports and collection information can then be used by your own team or via a call centre, using a web based interface. |
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